AI customer care for WhatsApp, Messenger and website chat
WhatsApp, Messenger, website chat and Telegram land in a single desk. An AI assistant answers instantly from your knowledge base, and hands off to a real agent the moment it’s needed.
- Publishing: publishing houses & printing presses
- Fashion: clothing brands, boutiques & outlets
- Grocery: supershops, kirana & online grocers
- Motor parts: motor parts shops & spare-parts dealers
AI customer care features
AI chatbot
Replies instantly around the clock and hands off to an agent the moment it should.
Business knowledge base
Trained on your own products, prices, stock and policies.
Live chat
Website chat and a shared agent inbox with full order context.
Social media
WhatsApp, Messenger and Telegram threads land in the same desk.
Free on every plan. There’s no licence fee; you only pay for the AI credits the assistant actually uses.
Works with the rest of Wafi
Every module shares one stock, one order list and one set of books.
Questions owners ask
How much does Wafi cost?
$100 a year, or $10 a month billed monthly. Every module is included, with no tier locks. Prices are in USD, VAT excluded.
Is there a free trial?
Your first month is free, with customization included. You don’t need a card to start.
Is there a setup or onboarding fee?
No. There’s no onboarding or setup cost, and data migration, updates and support are free.
Can I cancel?
Yes, any time. There’s no contract and no exit fee.